Archive for Internet Culture
An Open Letter to Brighthouse
Posted by: | CommentsDear Brighthouse,
This letter comes as a culmination of years of frustration with your company and services. I have been a customer for over 3 years now in the same house and have intermittent internet issues basically the whole time. I probably report 10% of the time when my internet is down and if you look at my account you will see I have called a whole lot of times. Many times the outages are only a few minutes at a time and I let it slide because I already know how pointless it will be to ask for your help.
Sometimes however the outages go much longer like yesterday so I decided to be a glutton for punishment and make a call to you. I had about 10 min of internet total between 2pm and 11pm yesterday. As someone who does all their work on the internet this is a really big deal for me. So I called…and it started as it always does. I explain the problem I am having and explain this has been going on forever. They automatically move along to questioning me about my router. I try to cut them off at the pass because it seems Brighthouse phone techs have been given hours and hours of extensive training on how to blame any problem no matter what it may be on the fact that you have your own router. Read More→
Bank of America Online Outage
Posted by: | CommentsUPDATE 3/1/11
Ever since I wrote this blog post a long time ago everytime Bank of America goes down it gets a ton of pageviews. So I figured since most of you are coming here seeking information I would share what I know about today’s outage. 3/1/11. The first reports of Bank of America being down started to surface last night. Some people had no access others were just getting really slow response times.
I have yet to be able to sign into my account successfully today but the last time I tried I got this message:
We are currently experiencing problems that may cause Online Banking to operate more slowly than normal, or to otherwise interfere with your Online Banking session.
We apologize for this inconvenience and are working to restore full Online Banking service as quickly as possible.
I have also checked BOA twitter and found pretty much the same, they are aware of the problem and working to fix it as quickly as possible. They also mentioned that if you have credit or mortgage payments due today you can call 1.800.669.6607 to pay by telephone.
Just as an FYI many people are also seeing problems with ATM’s so plan ahead.
I will keep my eyes peeled and if I see anything else of interest I will update this page.
What if your Site was DDOS today? Do You Have a Plan?
Posted by: | Comments
With all the talk in the news lately about DDOS and other various attacks on companies and websites most website owners have likely given thought to what if this happened to me. What would I do? Is there anything I can do ahead of time? So we went to an expert to find out the answer to those questions.
Timothy Taylor is the owner of DeatosLabs.com and has over 10 year of experience with computer security. So we picked his brain a bit about what companies can do to protect themselves and mitigate the damage if an attack does occur. Here is what he had to say. Read More→
ITIL Training
Posted by: | CommentsIf you are looking to pass your ITIL certification the best way to get a competitive edge is to get ITIL training. ITIL certification is growing in popularity everyday in the IT field. Getting certified can mean having access to better jobs and getting a higher salary.
Passing the test is much easier if you take the time to get proper training before the big test. To get a head start visit ITIllumine.com to find out things like what are the best textbooks, the benefits of getting certified and everything else you need to know to successfully get ITIL certified.
To learn more visit http://www.itillumine.com/
The Movie and Music Industry’s War Against their Customers
Posted by: | Comments
Voltage Pictures and the movie the “Hurt Locker” have been making headlines this week after a lawsuit was filed against 5,000 John and Jane Doe defendants for illegally downloading the movie.
Whenever I see these lawsuits I have to wonder what the point is. Now I understand that downloading a movie is against the law and that when you do it you are committing a crime essentially but these people who are sued are rarely charged with crimes just civil suits. Civil suits are expensive and are a long and hard process so usually a positive end result is necessary to want to endure it. These cases in the past end in huge judgments that the defendants would never have the means to pay in a lifetime. So I have to wonder the point?!? Read More→
Why Facebook and Farmville Need to Breakup!
Posted by: | CommentsSo I will admit I have a small Zynga and Facebook game addiction! When I want a 5 minute break I love to pop onto my farm or my cafe and just zone for a few. Now I know for some people this makes no sense but for some 70 million others, you know exactly what I am talking about. So I am sure you are wondering why I think Facebook and Farmville should split, it’s simple….they don’t need each other anymore and each is causing harm to the others brand at the moment. Read More→
How to Avoid Your Computer being used in a Cyber Attack
Posted by: | CommentsLately there has been a lot of talk about Cyber Attacks and big companies and government agencies being compromised. Now Cyber Attacks are nothing new but huge companies such as google being hacked kind of is.
To get a better understanding of what is different and why it’s different this blog article does a good job of breaking it down. Read More→
Why the Pay Per View News Site Model Won’t Work
Posted by: | CommentsYesterday I read this article about how 90 days after NewsDay.com put up a pay wall it had managed to gather a meager 35 subscribers. And I have to say I wasn’t surprised. I am sure no one was…I mean how far fetched is the idea that people won’t be that keen on the idea of paying for something that is available all over the place for free. So if this seemed so elementary to myself and pretty much the whole rest of the world sans 35 people, why isn’t it that obvious to Rupert Murdoch one of the most successful men in the world? Read More→



Hacking of facebook accounts, twitter accounts, email and more has become rampant on the internet. If you spend enough time on social media sites you will see at least a few spammy posts a day that you know are not being posted by that person but instead by some malicious app. Once the person gets their account back they will apologize for whatever content they posted or messaged you and act like they have no idea how it happened.