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Here is the reality if your social media or email accounts get hacked there is a 99.99% chance that you somehow started the chain of events that made it happen.  Now a lot of people will dismiss that idea right away.  The reality though is if you really think about it having that information means you have the power to be almost 99.99% sure that you won’t be hacked again.

First let’s talk about the 99.99% I use that term because there are only really two kinds of hacks.  The first kind of hack is targeted which means the bad guy is specifically trying to get your account information…he doesn’t want everyone’s account information he wants to target you specifically.  The second kind of hack is completely untargeted and just meant to get a hold of as many accounts, emails and computers as it can to use for some malicious purpose, usually a scammy marketing campaign.

99.99% of what we see on facebook and twitter and in emails is the 2nd kind of hack.  No one is targeted you or wants your specific account they just want to use your account for a little while and send their spam messages.  That is why I use the 99.99% because if someone is targeting you and really wants your info that can be difficult for you to stop but if they are just grabbing up accounts in mass frenzy you can avoid them.

To understand how to avoid them it is important to understand how they get to you in the first place.  The first and most prevalent way is through phishing.  Phishing means that they set up a dummy page that looks like the login for the site you are signing into and you fill in the account and password box hit the login key and you have successfully added yourself to their database to be used as a spam bot.

I have found that people just do not believe that anyone could have phished their account.  They believe someone hacked into their computer or they got it because they are friend with John on facebook or I have even seen people on facebook blame the new timeline on being hacked.  Reality is statistics say the most likey scenario is they were phished.  You have to really pay attention to make sure you do not get phished.

The best rule of thumb for avoiding phishing is to never log into anything where you did not initiate login.  For example…you get on your computer and you decide you are going to visit Twitter.  You go to Twitter.com and see the login screen and login in.  You can feel safe doing this because you typed Twitter.com into your own address bar and you are 100% sure what site you are logging into.

So you go to your feed and you are reading what your friends have to say and you click on a link that a friend posted and click on it.  All of a sudden you are back at the login page.  You may think something funny happened with the computer and you got logged out and you type in your account and password and hit the button and once again you have successfully submitted your information to be used for spam.  You should never log in unless you specifically typed the URL in the browser and are 100% sure you are on the main site.  Pages will look exactly the same, the url in the address bar may even say the right site…none of this is an indication you are somewhere you should be logging in.  Don’t log in anywhere unless you initiate it.

Another way to get your password stolen is when some random company gets hacked that you happen to be a member of.  Recently Walgreens.com got hacked and all of their user data was stolen.  Now you may think why does a scammer want with my Walgreens.com login?  They don’t…but they are hoping it’s going to work on facebook, twitter and get them access to your email account.

Most of the time that bet pays off for them.  You cannot use the same password out on the internet as you do for your most important accounts.  If you want to use a dummy password on 3rd party sites that you use everywhere that is ok but that CANNOT be the same password as what you use for important stuff such as banking, email or social media sites.  Any password used for banking or anything tied to a credit card or bank account should always have a unique password you do not use anywhere else.

The next way that people get access to your accounts is through apps.  People think they should get an app for everything without once considering that each app they join gives someone somewhere very intimate access to their accounts.  Apps are very useful and many legitimate companies use them but there are a lot of crap apps out there.  You have to ask yourself do I want to know my indian name bad enough to give some stranger access to my account.  The answer is probably no.

Once an app has access to your account it does until you revoke it.  So if you get your indian name today and never think about it again those people still have access to your account forever.  Everytime you get a dialog asking you if you want to install the app think are these people I trust with access to my account?  If the answer is not yes just don’t install it….live your whole life without knowing your indian name but knowing your accounts are safe.

You should also check through and delete any unused apps often. Use MyPermission.org at least once a month and go through each of your accounts and get rid of any unwanted apps.  So let’s review what we have covered:

1) If you got hacked there is a 99.99% chance it’s your fault.

2) Never login when you have not initiated the login.

3) Don’t use your banking, email or social media passwords anywhere else on the internet.

4) Don’t install strange apps.  Delete unused apps frequently.

If you follow these steps and are vigilant about them you can decrease your chance of having your email or social media accounts hacked tremendously.

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This letter comes as a culmination of years of frustration with your company and services. I have been a customer for over 3 years now in the same house and have intermittent internet issues basically the whole time. I probably report 10% of the time when my internet is down and if you look at my account you will see I have called a whole lot of times. Many times the outages are only a few minutes at a time and I let it slide because I already know how pointless it will be to ask for your help.

Sometimes however the outages go much longer like yesterday so I decided to be a glutton for punishment and make a call to you. I had about 10 min of internet total between 2pm and 11pm yesterday. As someone who does all their work on the internet this is a really big deal for me. So I called…and it started as it always does. I explain the problem I am having and explain this has been going on forever. They automatically move along to questioning me about my router. I try to cut them off at the pass because it seems Brighthouse phone techs have been given hours and hours of extensive training on how to blame any problem no matter what it may be on the fact that you have your own router.

I try really hard to explain to them the problem is not my router as I have no internet coming into the modem to which they tell me it couldn’t hurt to reset my router. This is about the time my eye starts to twitch and I think why did I even bother. Usually once I go off on my tirade about how it is not my router most level 1 techs are happy to move me on the next person higher up the food chain. So next I get someone a little more knowledgeable who isn’t forcing me to reboot my router. These people do their diagnostics on the my connection and promptly come back and tell me there are no problems and have not been for 87 days or however long it has been since my modem was not online.

I explain how that is not the case my internet was just out 20 minutes ago. So feeling out of options they schedule a technician. Now having had probably 30 technicians to my home over time I know this is fruitless but schedule it anyway because I am desperate to get it fixed. So then a technician comes to my house out of the probably 30 visits I have had from them the internet NEVER goes down when they are here. It is afterall an intermittent problem so catching it is luck of the draw.

The minute their little machine doesn’t show any errors they can’t/won’t look into my problem any longer. They tell me there is no problem and leave. Some humor me long enough to replace a modem or re-run a wire but most check it with their little machine and go away. They have almost all explained to me that your policies prevent them from doing anything further if they can’t physically see the problem. It’s almost like the people who I pay for a service are calling me a liar as to if it really works or not. If you can’t see the problem then it doesn’t exist. However, if there is no problem then why am I on the phone with you and having people out here all the time.

Seems to me is if just one person really could look beyond their diagnostic tools and think about customer service they could clearly see there is in fact a problem with my connection that is not related to my equipment and that it’s time to fix it. It seems that brighthouse employees however are not allowed any out of the box thinking that can actually solve customer problems.

Here is the real kicker, it’s not just me. While your phone techs and service techs try to blame it on my router or tell me how the problem doesn’t exist…EVERY SINGLE one of my neighbors who has brighthouse experiences these same issues. If that should not be a glaring light in the eyes of brighthouse that there is a problem out here than I don’t know what is. I have grown frustrated with this back and forth I have gone through for years and the reality is the internet is super important to me so I have to start making some hard choices.

FIOS has started selling hard in my neighborhood and to be honest I have never used FIOS and it could be great or it could be terrible. So without the annoyance I have been through I would honestly not even consider changing over to them. That said I am very close to taking them up on their offer to see if I can get better service that is more reliable.

So this is my last time asking you Brighthouse….will you please diagnose and fix the intermittent internet issues I have been experiencing for years? If you do I will continue to be a loyal customer but I can’t wait forever. Yesterday missing 9 hours of being able to accomplish anything really just put me over the edge on patience. So if you are reading this and you think you can actually do something about it I would welcome it just please don’t contact me and ask me about my router because I just can’t take that anymore.

Your incredibly frustrated customer,
Suzanne

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PR Strength – Is the average page rank low, high, etc

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Not only does Resume Dictionary offer a lot of cool tools such as resume power word lists, resume templates and cover sheet templates they also have a lot of great advice on resume writing and what you need to know to land a job.  They  show you in depth ways to say certain things your resume in a way that comes across to employers as genuine and knowledgeable.  

The word list and resume dictionary are particularly helpful when you are trying to find the right words to choose.  There are several different ways to say something and this offers you more descriptive and professional word choices to use in your resume.  While you are there you can also pick up a free copy of 197 words you should never use in a resume.  Sometimes what you don’t say is just as important as what you do say.

If you are in the job market and don’t seem to be getting anywhere take the expert advice available at Resume Dictionary and put it to work for you today.  A winning resume is all that stands between you and a job.

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It currently supports 300 website directories, 300 article directories and 300 social bookmarking sites but it allows you to also enter your own custom directories for submission.  Any automation tool that is worth it’s weight will allow you some level of customization to really take it to the next level and PHP Dir Submit does just that.

SEO scripts that work and actually do the job they set out to do in a effective and non spammy way are worth their weight in gold.  This tool allows for quality by allowing you to select the exact directories you want to post to.  This is a much more targeted approach than similar programs that attempt to throw out 1000′s of links at one time to junk directories.

There is another feature that is really a nice touch.  The people at PHP Dir Submit had the forethought to realize that many people may sell the results of the software as a service.  There are built in tools for you to start your own directory submission business right out of the box.  It even has built in paypal so the system literally does everything for you.  It also collects date on users and allows you to email them right through the system.

This program is very versatile.  You can use it for personal use to get your websites and blogs better search engine rankings.  You can build a submission service business with the built in business tools.  You can also give it away as an email opt in offer and allow people who opt in access to your “members area.”

If you like the idea of scripts that automate mundane tasks but that don’t take away your ability to control quality PHP Dir Submit is for you.

Guest Blogging from the Blog Owner Prospective:

As a blog owner you are probably often struggling to keep writing more unique content for your blog.  Allowing a guest blogger to write for your blog injects a new perspective into your blog.  It allows you to get relevant free content for your site without you actually having to write another blog post.  You still control the content because if you feel the writer’s work is not up to par you simply choose not to publish it.

In return for this great free content all you have to do is allow the guest blogger usually an author’s box across the bottom of the post and maybe a link or two in the body.  You can negotiate pretty much any terms the blogger is willing to agree to but you should expect the person writing the piece to get some exposure out of the deal.

Guest Blogging from a Blogger’s Point of View:

If you write content or run a blog the most frustrating part of writing a really great post is if no one sees it or reads it.  If you are just starting out your blog may get little to no traffic but a well placed guest post can change that.  Being a guest blogger allows you the opportunity to put on your expert hat.  It can allow you to get access to a bigger audience for your best blog posts and use them as a lead in to get traffic to your blog or site.

Guest blogging is also great for SEO.  Most guest bloggers are allowed a couple of links either in the author’s box or the body of the post.  This allows you to create incoming anchor text links from a variety of sites.  So writing a guest post only takes up a little bit of your time it is a link that can send you traffic for years to come and help your rankings.

Guest Blogging Sounds Great, How Do I Get Started?

There are different ways to get started with guest blogging but the best and easiest way to get up and running is to join a guest blogging network offered by companies like Linknami.  The Linknami guest blogging community offers a place where blog owners and blog writers can network and find good fits for guest blogging opportunities.

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