Facebook New Design is Much Better
By · CommentsSo today I opened my facebook page to find there is a new re-design and I have to say I think they did a really good job! I think they finally grasped a real understanding of how their users use their site and found ways to make it easier to keep us all organized.
The two biggest changes Facebook made were these.
1) Live Feed is only 1 click away!
The live feed consists of everything that is happening in your network including status updates, page updates, photos, links, application feeds and pretty much any other piece of content Facebook creates is here. Prior to the site re-design you had to click on “News Feed” on the left hand menu and then had to click on view live feed. Now you simply click on “Most Recent” across the top and WALA you have your live feed. It may seem like a small thing but for people who look for this live feed several times a day it’s way more convenient.
2) Finally logical group bookmarking!
In the past if you had room for exactly 5 bookmarks on the side and 3 were taken by facebook. So if you played multiple games or had a lot of apps you frequented a lot there was really no easy way to get to them quickly. Now facebook has grouped them into nice little packages such as Groups, Games, Applications, Causes so when you want to find something related to on of these things it’s right there at your fingertips. This is a major and big change for Facebook and probably the thing their users complained about most. So kudos for listening and making it easier for us to get to the content we want quickly.
In addition to these two major changes there were also a few other features added including a list of online friends in the right column so you can quickly see who is online without opening your chat function. The notification icons have changed you now find your notifications on the top bar with the little globe icon which before was a little box in the bottom left corner. You can find a map of all the changes made here along with a more detailed description of each change.
For any of you confused about the new page I hope this helps you navigate it a little bit. I think many of us are going to find this page provides a much better facebook experience.
Do you like the new design? Let us know your thoughts.
Bank of America Online Outage
By · CommentsToday I tried to log into my Bank of America Online Banking Center to find I could not access the site. At first I assumed the internet was down because certainly Bank of America was not down. But alas it was. I waited a few minutes and tried again. Nothing same error. So I turned to Twitter.
Many others on Twitter were reporting outages of the online banking center as well as issues with ATM machines either not working at all or not crediting deposits made. In addition to that there was much news about the Bank of America employee bonuses handed out today. To be honest this all makes me a little nervous. I am wondering is Bank of America so inept it can’t keep it’s web server running or is one of the biggest banks in the country being attacked?
Well Bank of America is very active on twitter and tries to deal with customer service issues through it’s @BofA-Help handle so I decided to check there. Nothing except a page full of the customary “@UNHAPPYCUSTOMER I work for Bank of America. Please let me know if you would like to discuss any account concerns.^nc” Now maybe Bank of America Tweet staff is unaware but this tool can also be used to convey information and not just try to stop people from bad mouthing your brand. A simple tweet saying “We know there is a problem we are working to resolve it” would go a long way.
So as of this moment, the site is still not up no one knows if Bank of America is being attacked or have left the building permanently. And apparently they are in no hurry to tell us.
I will update this post throughout the day if I find more information through Twitter which is the only place there seems to be any information circulating at this time. I have sent a message directly to Bank of America on Twitter as of yet no response.
****UPDATE****
Got the following Tweet from BofA_help: The weird thing is now all the standard replies have changed to this reply…starting to wonder if BofA_help are bots! (Either way, hope it is resolved quickly)
@postsalot We are aware of the issue and working to have it resolved as quickly as possible. Thank you for your patience.
****UPDATE****
Comment #6 may be of help to many of you. I was able to login it took about 5 minutes for my account data to show up but it did. And I was able to confirm I do still have a balance at Bank of America 
****3:19 CST, site still down. A blog post with a more technical analysis of what might be going on here.
****8:26 CST site is back up. Bank of America issued the following statement.
“Bank of America spokesman TJ Crawford said the company had ruled out a cyber attack, but was still trying to identify the cause. “Some customers are having intermittent issues accessing the site,” Crawford said.
Many Bank of America customers were unable to access their accounts online Friday when the bank suffered a major Internet outage. The main web site of the country’s largest bank was only available to about 20 percent of customers in cities across the country as of 5 pm., according to a prominent Internet monitoring firm.”
Hmmm, so since when is 80% of your customers “some customers” 80% seems high to say some I think I would use the word most. It will be interesting to see the fall out in the next few days twitter, blogs and other places on the net were filled today with people saying they were moving their money to other banks. I think if Bank of America continues to take the stance that nothing happened and not make some statement more than they have they are going to have a hard time keeping their cusomters willing to trust them enough with their money.
Personally, I have banked with Bank of America for 10 years and even before today lately I have considered moving to a local bank or credit union. For me at least today’s events have sealed the deal.
We will probably never be told the truth about what happened today but what I think we can be confident about is that whatever it was it wasn’t something simple. It was not a simple hardware failure I don’t even think it was a simple as a DDOS attack it was something that stopped what is probably a very well staffed and educated IT team dead in their tracks for almost 7 hours. Bank of America has a big infastructure so to believe they don’t have all the random run of the day issues covered over and over by redudancy would be naive. So the thing that caused the outage today was something not normal.
Anyway, thanks to all of you who followed my blog during the day it was nice to get so many comments and personal messages from you guys! I am done with what was the great Bank of America outage of 2010!
Why the Pay Per View News Site Model Won’t Work
By · CommentsYesterday I read this article about how 90 days after NewsDay.com put up a pay wall it had managed to gather a meager 35 subscribers. And I have to say I wasn’t surprised. I am sure no one was…I mean how far fetched is the idea that people won’t be that keen on the idea of paying for something that is available all over the place for free. So if this seemed so elementary to myself and pretty much the whole rest of the world sans 35 people, why isn’t it that obvious to Rupert Murdoch one of the most successful men in the world?
The reason is simple. Big media has still yet to accept their business model will stop failing when they give us what we want the way we want it. Television, Radio and Newspapers have all been hit with huge losses in the last few years. The reason for each is the same the internet. Audiences have diminished and ad revenues and jobs have been lost right along with it. But I think what has really happened to big media is they have failed to seize a huge opportunity by being scared of change.
When Newsday launched this big plan to charge for news Rupert Murdoch went so far as to say that he was going to shut down Google from taking their content for free when speaking about Google indexing his content in their search results. The problem with this kind of short sightedness is that he failed to recognize that if Google doesn’t know you exist….you basically don’t. No matter how people feel about Google it has become home base for basically anything we do in our lives. So if you choose to stop Google from indexing you, you have just told a large part of the population I have no interest in you knowing about my business and with so many choices out there it’s an easier choice for the consumer to just say next.
The other thing I think they failed to really think through is exactly what their product is it is essentially just information. Information is available everywhere these days in fact it’s to the point where we are on information overload. We have news sites, cable shows, network news, local news, bloggers, i-reporters, John Stewart and 800 other ways we get the news shoved at us daily. So the reality is there is just nothing in this day and age that Newsday.com will cover that a ton of other people won’t as well. For any given subject there are tons of articles out there that give any point of view so why would anyone pay Newsday.com $5 a week just to hear another one?
The moral of the story is big media has to give up the fight at somepoint if they want their audience back. They have to start providing content the way we choose to receive it and the sooner they do the sooner they can get back to making money. Big media has lived in a world of little to no competition for a long time and they have to change a lot of things in a big way to compete it is still yet to be seen if that will happen or if our grand kids will be asking what TV was and what a newspaper is.
How to Protect Yourself on Facebook
By · CommentsFacebook has become a part of many of our everyday lives. We use it to keep up with old and new friends and as a result we share a lot of personal information as well as pictures and videos we might not want the world to see. Facebook if used correctly is a great way to network but if you don’t know how to protect yourself and your information you may find it in the wrong hands. Here are a few things to be aware of to better protect yourself.
1) Privacy – Facebook offers a ton of ways to either share or protect your information. Some things like pictures are automatically shared with the world unless you specifically indicate they are just for your friends. I am always amazed when I am looking for a person on Facebook and I search their name and I see they have their profile locked down so I can’t get any information on them without sending a friends request….but I can look at all their pictures freely. I am sure since most of these people don’t openly share updates they are also not aware they are openly sharing pics or links they have posted.
So how do you fix this? Easy, go through your settings and choose how you want your profile to be protected instead of assuming the Facebook defaults protect you. In order to change your privacy settings, simply log into your account go to settings and privacy options. Once you are there click through each of the screens to see what information you are currently sharing and with who. If you want no one beyond your immediate circle to see your posts, pics, etc just choose only friends for each of the categories. Once you do that, your done now nothing on your profile can be seen by people you have not allowed to.
2) Phishing – Phishing happens in a variety of ways on facebook. First the regular old fashioned way….get an email telling you to to log into your facebook account and when you click the link and log in you were actually not on Facebook at all but a phishing site set up to gather your login and password. Two rules on this…never log into any site from your email. If they sent you an email about a problem, you can deal with that same problem by dealing in on the main site, if there is in fact no problem you have just saved yourself the time and aggrivation of having your account phished.
Another less known way to get your information phished is through certain Facebook apps. Apps are an awesome part of facebook and bring us everything from games to gifts for our friends or calendars of your friends birthdays. Apps make facebook fun and are a great way to interact on facebook. But apps also get access to a lot of your information so choosing what apps you allow is an important choice. Apps not only gain access to your profile and information but also to your friends profiles and applications. This is why you should be very sure of what app you are sharing information with. Always avoid apps that say they can tell you who has been looking at your profile or googling you, this was the biggest phishing operation on MySpace a few years ago and recently I have seen it hanging around Facebook.
So in closing these are just a couple ways you can protect yourself and your friends on Facebook. Facebook is a great way to keep up with friends and network and as long as you understand how it works and what you are sharing you can keep control of your information.
Google Says Don’t Be Evil to China
By · CommentsIn a pretty strongly worded blog post today. Google announced it would be considering pulling out of China. Google says that mid-December it received a high level attack that was specifically targeted at gmail users. In digging a little further it seems it was not just gmail users in general it was specifically Chinese human rights workers. Google does all but call out the Chinese government for executing this attack itself. They believe the hacked emails were phished and also say it was happening on other providers as well. So some serious finger pointing going on from Google.
I think this has a really big impact that people may not realize. If you look in the papers you see a lot of talk of the wars on the ground or the war on drugs or the war on terrorism….not many people cover the cyber wars but it is happening. And like many other things the longer we don’t focus on fixing it it will become more sophisticated and even more sensitive information will fall into the hands of people we don’t want it too.
There are quite a few countries that basically have government subsidized spam and phishing operations. Internet scams, hacks and attacks are becoming a huge international market and it effects us all. Today Google took a very public and direct stand against that and for that they should be commended.
They also mention in the blog post how their employees in China are completely unaware of the decision to be made and it will be made primarily by US executives as to try to ease any pressure that thier china based employees may incur.
It will be interesting to see how it all shakes out when Google makes their final decision about operating in China either way what Google did today is BIG and important to all of us.
PostsalotSpeaks….Coming Soon
By · CommentsStay Tuned….Launching soon the blog of Postalot.com!